The Ultimate Referral Guide to Your Audience

Though we hear about pageviews going up at many of the large online publishers, digital media companies still struggle to see a correlating increase in revenue. What’s the disconnect? Methods to increase almost any metric, including pageviews and visitors, don’t always focus on long-term benefits to the people that matter most when it comes to generating revenue: the audience.

Think of metrics like the Force. Sure, they have a dark-side: user-unfriendly slideshows to increase clicks, or enlarged images for more scrolling and time engaged.

Read more, November 17, 2014

Three Truths about Social Media and Your Readers

As publishers and digital media companies compete to reach new audiences, the battle lines have been drawn on social media sites. In our recently released Authority Report, we looked at year-over-year referral traffic to our network of hundreds of publishers. Social media sites sent a seven percentage point increase in social referrals, and a decrease in the amount of search traffic and linking sites, like other news outlets and aggregators.



Though these numbers fluctuate by publication, social media strategies command attention from anyone trying to reach an audience. What can we learn from these networks and the audiences from them to apply to the broader journalism and media industry?

Read more, November 10, 2014

Rethinking the Deadline in Digital Media

If you spend any time in marketing forums or classes, one goal becomes clear: marketers want to deliver the right message to the right person, at the right time.

As digital media teams compete for the attention of an over-saturated online audience, many of their actions begin to mirror that of the marketing world. Journalism as a service and an emphasis on developing relationships with individuals involves marketing principles like adding value to customers’ lives and empathizing with them.

Initiatives such as these embody marketers’ core goal to create the right message and wield it to drive loyalty amongst the right people. But what about the right time? What is the right time to reach audiences with your messages and how do you identify that time?

Read more, November 5, 2014

Dear colleagues: What an editorial on Scotland can teach us about journalism

gam-squareAs media companies continue to transition toward digital operations, one of our goals at is to help them by sharing best practices. One way we do that is through resources, like our white paper “Why Being Reader-First Matters: An Editor’s Guide to Digital Media.” However, we believe it’s always best to hear it directly from the people in the field: our clients. Today’s post originally appeared in the Globe and Mail, by Tony Keller the Editorial Page Editor of The Globe and Mail, and is reposted here with permission.

Read more, October 20, 2014

4 Ways to Improve Search Traffic (That Your Readers Will Love!)

As an editor or writer, you can no longer separate yourself from reader discovery. When you hit “publish,” the journey is just beginning; your story enters the noisy, crowded and demanding online world. It’s your baby; give it its best shot to perform.


To help your current and future content flourish, you must understand how your audience uses search, social and other resources to find articles they want to read. Combining the basics of search technology with audience insights will help you reach the right people.

Read more, October 14, 2014

Breaking All the Rules: Why Being Reader-First in Digital Publishing is a Game Changer for Editors and Reporters

For years, journalists, writers, and editors have lived by a certain set of rules. When all of their work was published in print form in a newspaper, magazine, guide or book, these rules made sense. But those rules have shifted over the last five to ten years and now editors, reporters and writers need to know the new rules for success in the digital publishing industry.

The old rules focused on: how to create, inform, judge sources, and then publish. Learning how to write basically meant the writer’s job was done after their article was submitted to the editor. Although no one will ever know your writing better than you, reporting as we know it today is now more than just writing and publishing. It’s a cycle that has shifted and expanded to include the reader as part of the process. Continue reading

Read more, October 7, 2014

5 mistakes publishers make with their data

What do most people think of when they think of analytics? Metrics and measurement, mostly. Is this wrong? No. Analytics starts with data that can be counted, sorted and arranged into recognizable patterns.

But limiting analytics to just metrics and measurement limits what you can do; the power in analytics is in the translation from metrics to action. It’s the difference between knowing you have one million readers and having one million readers interact with you — in a way you strategized for.

Read more

Sachin Kamdar, September 18, 2014 Introspective: We’re not a “Content Analytics” company

For years has been working on building a beautiful and smart dashboard UI, an analytics backend that supports billions of monthly data points, and an easy to use API. All of this was based on a website’s content.

This is the way our team thought about our product:

Thanks to this tech perspective, we’ve referred to what we do as “content analytics.” Without the content of posts, stories or articles created by publishing websites, there would be no readers, no sharing, no engagement – and we wouldn’t have anything to analyze.

Read more

Clare Ondrey, September 2, 2014

10 ways you can use data like Mashable, Upworthy, BuzzFeed and College Humor

Everyone wants to know the secret to attracting and keeping audiences on their site. BuzzFeed, CollegeHumor, Upworthy and Mashable have gotten a lot of attention for their fast growth, millennial audiences and innovative approach to integrating analytics into their operations.

For these sites, collecting and accessing data is just the beginning; the real power comes from how they each apply it to grow their audiences and to help their organizations’ overall strategies. Continue reading, August 21, 2014

Speaking Different Languages: Separating Ad Measurement vs Audience Insights in the Attention Debate

This essay is a reposted response from’s CEO, Sachin Kamdar as part of a debate on Attention Minutes over at The Media Impact Project.

mediaimpactprojectA frank conversation on the value of attention minutes/engaged time is long-overdue.  Richard Tofel kicked it off by questioning “the panacea some have suggested that [engaged time] might be.” And rightly so — spending months and years dedicated to chasing anything without questioning its value won’t end well for anyone.

In responses from Jonathan Stray, Daniel Mintz, Tony Haile and Anthony Hitchings, they all agree on something: that attention or engaged time should not be the only metric publishers use to evaluate content.

Read more

Sachin Kamdar, August 11, 2014